Privacy Policy
This Privacy Policy explains how Graveiens Edu Services ("Graveiens", "we", "us") collects, uses, discloses and safeguards information when you visit our website, contact us, or engage our services. By using this website you agree to the practices described here.
1. Information We Collect
We collect information you provide directly — such as your name, work email, phone number, company and message — when you submit a contact, quote, sample-request, newsletter or careers form. We also collect limited technical data automatically, including IP address, browser type, device information and pages viewed, through cookies and analytics.
2. How We Use Information
- To respond to enquiries, prepare quotes and deliver the services you request.
- To send updates or newsletters where you have opted in (you can unsubscribe anytime).
- To operate, secure, analyse and improve our website and services.
- To comply with legal, contractual and regulatory obligations.
3. Cookies & Analytics
We use essential cookies for site functionality and, where enabled, analytics cookies (such as Google Analytics) to understand aggregate usage. You can control cookies through your browser settings. Non-essential cookies are used only where permitted.
4. Third-Party Services
We rely on trusted third parties that process limited data on our behalf, including form and lead capture via Google Forms/Google Sheets, spam protection via Cloudflare Turnstile, and website analytics. These providers process data under their own privacy terms.
5. How We Share Information
We do not sell your personal information. We share it only with service providers who support our operations, when required by law, or with your consent. Project deliverables and any client data are handled under the confidentiality and data-processing terms of the applicable engagement or NDA.
6. Student & Children's Data
7. Data Security
We apply administrative, technical and organisational safeguards — including access controls, encrypted transfer and NDAs — to protect information. No method of transmission or storage is completely secure, but we work to protect your data under our ISO 9001:2017-aligned processes.
8. International Transfers
We are headquartered in India and serve clients worldwide, so information may be processed in India and other countries. Where required, we use appropriate safeguards for cross-border transfers.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent. To exercise these rights, contact us using the details below.
10. Data Retention
We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes and enforce agreements.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
12. Contact Us
Questions about this policy or your data? Email info@graveiens.com or write to Office No. 1134, Tower B, Sector 90, Bhutani Alphathum, Noida, UP, India – 201305.
