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Learning Solutions · Dialogue
Dialogue Simulation: Practice Conversations Before They Count
Rehearse high-stakes conversations — sales objections, performance reviews, patient counselling, de-escalation — with virtual characters that respond to what you say, and retry until the words come naturally.
$5-15k
Per scripted scenario
$15-40k
Per AI-character sim
6-16
Weeks to build
Rubric
Scored transcripts
Believable resistance · transparent scoring · calibrated AI · privacy-safe by default.
Definition
What Is Dialogue Simulation?
Branching dialogue simulation lets people rehearse high-stakes conversations — sales objections, performance reviews, patient counselling, de-escalation — with virtual characters that respond to what they say.
Role-play works, but scheduling twenty managers for it doesn't. Simulation solves the logistics, letting learners fail safely and retry until the words come naturally — scored against your methodology.
What We Deliver
Conversations We Simulate
Sales Conversations
Discovery, objection handling and negotiation scored against your methodology.
Leadership Dialogues
Feedback, coaching and difficult-news conversations.
Service & De-escalation
Angry-customer patterns with emotional-state modelling.
Clinical Communication
Patient counselling, informed consent and bad-news protocols.
Scripted Branching
Authored dialogue trees for compliance-critical scripts.
AI-Powered Characters
LLM personas with guardrails for fluency and adaptability.
Why Graveiens
Why Our Dialogue Sims Work
Believable Resistance
Characters resist like real customers, patients or reports — they don't accept the first answer.
Transparent Scoring
Rubrics score observable behaviours; learners see the rubric first.
Calibrated AI Scoring
Validated against expert-rated samples before launch, re-checked periodically.
Privacy-Safe by Default
No training on learner data, aggregate-only manager access and retention limits.
Our Work Process
How We Build Dialogue Sims
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1
Design Characters
Role, personality, emotional state, motivation and guardrails.
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2
Script Must-Say Moments
Start scripted for compliance-critical content.
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3
Add AI Free-Play
Layer LLM characters for fluency and adaptability.
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4
Build Rubrics
Score against observable behaviours, calibrated to expert samples.
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5
Guardrail Testing
Validate behaviour across thousands of test exchanges.
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6
Package SCORM/xAPI
Scored transcripts and coach review.
How We Compare
Scripted vs AI-Powered
Choose repeatable control or open, adaptive fluency.
| Criteria | Scripted branching | AI-powered characters |
|---|---|---|
| Learner input | Choice selection | Free typed / spoken responses |
| Consistency | Perfectly repeatable | Bounded variability |
| Assessment | Path scoring | Rubric-scored transcripts + tone |
| Cost | Lower | Higher |
| Best for | Compliance-critical scripts | Fluency and adaptability |
Questions
Frequently Asked Questions
Modern LLM characters sustain believable, persona-consistent conversations within guardrails, validated across thousands of exchanges.
Scripted branching runs $5,000–$15,000 per scenario; AI-powered characters $15,000–$40,000 including persona and rubric work.
Yes — speech-to-text plus rubric scoring for content, structure and tone, with transcripts for coaches.
Yes — controlled environments, no training on your data, GDPR-compliant, with on-request retention.
Scripted sims 6–10 weeks; AI-character sims 10–16 weeks including guardrail and rubric calibration.
Yes for both types, though AI quality varies by language and we test each before launch.
Company Overview
Meet Graveiens EduServices
A 90-second look at how we turn content into measurable learning outcomes.
Industries We Serve
Trusted Across the Learning Ecosystem
Higher Education
Course design, OER conversion and assessment banks for universities and online program managers.
Education Publishers
Overflow authoring, editorial and print-to-digital capacity under your house style — full IP transfers to you.
Corporate & L&D
Compliance, onboarding and skills content that measurably lifts completion and behaviour change.
EdTech Platforms
White-label content, item banks and media that feed adaptive, AI and LMS products at scale.
Government & Nonprofit
Accessible, multilingual public-sector learning built to Section 508, WCAG 2.2 and EN 301 549.
Client Voices
What Partners Say About Working With Us
They delivered 1,200 assessment items at 96% first-pass accuracy — and still beat our print deadline by two weeks.
US K-12 EdTech
Course completion jumped 58% once they rebuilt our compliance training around real workplace decisions instead of click-next slides.
European Digital Learning Company
800 modules brought to WCAG 2.1 AA — remediated, tested and shipped without a single missed release date.
North American Education Publisher
15,000 employees, one hard regulatory deadline, 98.6% completed on time at a 91% average score. I have never seen numbers like that.
Global Enterprise
Their rapid-eLearning team turned our raw slide decks into polished, SCORM-ready courses in days, not months.
Corporate Training Provider
Localization into six languages stayed perfectly on-brand and on-schedule. They simply understand education content.
Higher-Ed Courseware Firm
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