The challenge
A US healthcare provider had a 24-course certification stuck at 41% completion — clinically accurate but pedagogically flat, with long text modules and end-only exams.
Our approach
We rebuilt it as 10–15 minute microlearning mapped to a competency framework, with case-based simulations, spaced knowledge checks with instant remediation and a visual progress system — validated by clinical SMEs.
- Rebuilt 24 courses as 10-15 minute microlearning units mapped to a competency framework.
- Added case-based simulations and spaced knowledge checks with instant remediation.
- Introduced a visual progress system to keep learners moving through the certification.
- Validated all clinical content with subject-matter experts.
Results & impact
Completion climbed from 41% to 87%, first-attempt pass rates rose 34%, and learners rated the experience 4.7/5.
